Learning About Organizational Behavior free essay sample

In what ways do specific categories of diversity appear to be relevant in the Princeton case? [Slide 14] In what ways are ethical issues manifest in the Princeton case? [Slides 16, 17] Which of the core competencies seem to be present or absent in Mario? [Slide 1] absent in Robert? [Slide 1] Identify the external forces and stakeholders potentially influencing Falls Video during the late sass. [Slide 26] 3 What is Organizational Behavior? Definition: The study of human behavior, attitudes, and performance in organizations. Value of B: Helps people attain the competencies needed to become effective employees, team leaders/members, or managers Competency = an interrelated set of abilities, behaviors, attitudes, and knowledge needed by an managerial positions 4 Logically integrated set of competencies required for managerial and professional effectiveness in the 21st century This model developed by Helloing, Slouch, and Woodman for this textbook Other models of such competencies have been developed by other authors 5 Definition of the Managing Self Competency Involves the ability to assess your own strengths and weaknesses, set and pursue professional and personal goals, balance work and personal life, and engage in new learning (including new or modified skills, behaviors, and attitudes) 6 Core Abilities of the Understand the personality and attitudes of yourself and others Perceive, appraise, and interpret accurately yourself, others, and the immediate environment motivations and emotions Assess and establish developmental, personal/life-related, and work-related goals Take responsibility for managing yourself and your career 7 Career Development* A career is a sequence of work-related positions occupied by a person during a lifetime. We will write a custom essay sample on Learning About Organizational Behavior or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Career development involves making decisions about an occupation and engaging in activities to attain career goals. A career plan is an individuals choice of occupation, organization, and career path. 8 Five Aspects of a Career* Career success or failure is best determined by the individual, in terms of his/her personal goal achievement No absolute career evaluation standards exist Examine a career subjectively (e. G. , values and personality fit) and objectively (e. , Job choices, competencies needed) Make decisions about occupation and pursue activities to attain career goals throughout your lifetime Consider cultural factors as they impact performance and career opportunities 9 Managing Communication Competency Involves the ability to use all the modes of transmitting, understanding, and receiving ideas, thoughts, and feelings, (verbal, listening, nonverbal, written, electronic, etc. ) for accurately transferring and exchanging information and emotions 10 Convey information, idea s, and emotions so they are received as intended Provide constructive feedback Engage in active listening Use and interpret nonverbal communication effectively Engage in effective verbal communication Engage in effective written communication Effectively use electronic communication resources 11 Managing Diversity Competency Involves the ability to value unique individual and group characteristics, embrace such characteristics as potential sources of organizational strength, and appreciate the uniqueness of each individual 12 Foster an environment of inclusion for all Learn from others with different characteristics, experiences, perspectives, and backgrounds Embrace and support diversity Work with others because of their talents and contributions, rather than personal attributes Provide leadership in addressing diversity-based conflicts Apply diversity laws, regulations, and organizational policies related to your position 13 Selected Categories of Diversity* Primary Categories: Genetic characteristics that affect a persons self-i mage and colonization, appear to be unlearned and are difficult to modify Age, race, ethnicity, gender, physical abilities and qualities, and sexual and affectionate orientation Secondary categories: Learned characteristics that a person acquires and modifies throughout life Education, work experience, income, marital status, religious beliefs, geographic location, parental status, behavioral style 14 Managing Ethics Competency Involves the ability to incorporate values and principles that distinguish right from wrong in making decisions and choosing behaviors 15 Ethics Definition: Values and principles that distinguish right from wrong. NOT IN TEXT: Ethics are often based upon laws, organizational policies, social norms, family, religion, and/or personal needs, ND may be subject to differing interpretations with problems in proving truth Ethical Dilemma*: A situation in which an individual or team must make a decision that involves multiple values. 6 making and behavior Assess the importance of ethical issues in actions Apply laws, regulations, and organizational rules in making decisions and taking action Demonstrate dignity and respect for others Demonstr ate honest and open communication limited only by legal, privacy, and competitive considerations

Are You Certified essays

Are You Certified essays The impact of technology in our lives has grown exponentially over recent years. The demand for better, faster, more productive software and hardware equipment has increased the need for more experienced and better qualified IT (Information Technology) specialists. These IT professionals must possess a degree of knowledge and expertise that sets them apart from others in their field. One way industry has set the standard in recruiting such specialized individuals is certification. Certifications are offered in a variety of specialty areas. Microsoft Certified Solutions Developer is one of many certifications offered by Microsoft (MCSD). The MCSD is in the area of coding, analysis, debugging and testing of applications. Another is A+ Certification sponsored by CompTIA that certifies the competency of entry-level service technicians in the computer industry. A more prestigious certification is the Cisco Certified Internetworking Expert, which yields one of the highest salary compensations but is also more difficult to obtain. These aforementioned certifications are only three of the several offered by Microsoft, Cisco, Novell, and Oracle. So what if these certifications are well known to the industry; so what if the companies that are known and respected worldwide back them. Are they the big deal that everyone claims they are? The answer to that is yes, and for several reasons. Becoming certified can enhance job opportunities, assert proof of professional achievement, and increase salary probability. Certification is a practical means of assessing skills and experience. According to KB Learning Centers, Inc., "Many employers give preference in hiring applicants with certification. They view this as proof that a new hire knows the procedures and technologies required." For people new to the industry, certification can be used to measure their standing and provide a starting point for building their professional caree...

Build And Position Your Brand With John Hall [Podcast]

Build And Position Your Brand With John Hall [Podcast] Thought leadership: You’ve no doubt heard the buzzword, but do you know what it means? More importantly, do you know why it matters when it comes to building and growing your business? Today we are going to talk to John Hall, the co-founder and CEO of Influence Co., is going to chat with us today about how thought leadership can help you scale your business and take it to the next level. How John got started with Influence Co., how the company helps other businesses, and why they developed the technology needed for content creation and distribution. What inspired John to write his book, Top of Mind: Use Content to Unleash Your Influence and Engage Those Who Matter to You. Tips on building influence for those who want to use their influence to write and publish a book, as well as the first steps to take when writing a book. How a marketer can find a great idea to pitch to an influential publication. Some tactics John has used to build influence and position himself as an authority. Ideas on measuring intangibles like brand awareness, thought leadership, and influence with both qualitative and quantitative measurements. John’s best advice for someone looking to position themselves as an authority or an influencer. Links: John Hall on LinkedIn Influence Co. Top of Mind: Use Content to Unleash Your Influence and Engage Those Who Matter to You Likeonomics Non-Obvious If you liked today’s show, please subscribe on iTunes to The Actionable Content Marketing Podcast! The podcast is also available on SoundCloud, Stitcher, and Google Play. Quotes by John: â€Å"It’s more important to build trust with specific audiences than just selling to them all the time.† â€Å"So many people get published somewhere and they’re like, â€Å"Great, I got published,† [but] if you don’t do things to leverage a content, the chances are less that you’re going to perform.† â€Å"You got to just start writing, getting content out there and being thoughtful about it.†

The Leadership at Food and Drug Administration Essay

The Leadership at Food and Drug Administration - Essay Example The FDA granted permission to Merck to market rofecoxib (Vioxx) and it generated more than $2.5 billion but surprisingly, the company withdrew the drug as a result of the excess risk of myocardial infarctions and strokes. The responsible people, in this case, did not take appropriate action to safeguard the health concerns of the people through several studies had shown that this drug has side effects in the people involved. Merck and the FDA reneged on their responsibilities to the public which can be regarded as unethical in their health care profession. Â  The traits of Merck, for instance, are oriented towards generating revenue at the expense of the health of the consumers of rofecoxib. He prioritizes commercial interests ahead of the public health concerns. This is shown by his audacity to spend more than $100 million per year in direct-to-consumer advertising. On the other hand, it can be noted that the FDA which could have stopped Merck from using direct-to-consumer advertising as a result of the fact that cardiovascular toxicity was real since it received considerable confirmation in multiple studies did not act decisively. The leadership at FDA and Merck share the responsibility of not taking appropriate action meant to safeguard the interests of public health.

Globalization and social change Essay Example | Topics and Well Written Essays - 500 words

Globalization and social change - Essay Example In line with the movements of human resources, a lot of people from Asian countries migrate in the US to find a better work opportunity here in our country. Globalization causes a lot of social changes. In line with these changes, most of my Filipino friends have decided to migrate in US because of higher salary and their advantages over the monetary exchange rate. Most of them need to send a portion of their monthly income to their love ones who have been unemployed in the Philippines for many years. Upon analyzing the situation, thousands of skilled labor jobs have been transferred from developed countries to developing countries. Since there is a huge population in developing countries who are uneducated, millions of people who belong to the low-income families remain unemployed. Due to lack of education, thousands of Filipinos are forced to work in developed countries as nanny or caregiver to support the financial needs of their immediate family who are living in their hometown. The story of Argetsinger (2004) and Argetsinger (2003) highlighted the fact that low-income people who live in rural areas or less developed countries often have a large family size. Personally, I strongly believe that there is truth behind her story that the lack of financial resources to support the educational needs of the youth deprives these people from becoming competitive in the labor markets. Each year, millions of students graduate from different universities around the world. This tightens the competition among the existing labor force. For this reason, it is impossible for uneducated individuals to be able to find high paid jobs that will enable them to support the financial needs of their family members. Kenyan tribe is experiencing new hope when Ntaiya was able to become successful in her educational challenges. In line with this matter, Argetsinger (2003) gave

Internship with MCB Bank Limited

Internship with MCB Bank Limited Executive Summary MCB was built-in in 1997 and was later on privatized by the Government of Pakistan. The Nishat Group bought the major shares of the bank and got the rights to control the banks operations. After the privatization of the bank, MCB has executed different policies to make it one of the best banks of Pakistan; they introduce new products and services and increase its operations by opening new branches in Pakistan. Internship training is necessary for the degree of MBA as per HEC requirement. It is necessary for me to complete an internship session of about 6 to 8 weeks in any organization. I have chosen the banking sector because its my priority to get the job in banking sector and its also relevant to my area of interest and specialization. I did my eight weeks internship at MCB Morgah branch, Rawalpindi. My work at MCB was truly an interesting experience. The branch I have chosen for internship is not a very big branch it has only four departments which includes customer service department, clearing department, remittance department and cash department.I have work in all the departments but major work in done in first three departments as internee is not allowed to work freely in cash department as per the rule of the bank. This report gives an insight of the departments in which I work.In MCB different types of accounts are opened according to the needs of customers. During my internship project for MCB I experienced many new things that I had never experienced before being a student, this document provided details of my achievements in term of practical implementation and understanding of working environment in MCB. I have also learnt the work of the photocopier as I am assisting the officers so its in my duties to d o the photocopy as requested. I would like to highlight this that my experience with MCB was very memorable and full of learning, where I found a lot of information.MCB is amongst the pioneer in introducing the new technology-based banking services. The human resource department of MCB is playing an important role in its growth. INTRODUCTION 1.1 HISTORICAL BACKGROUND OF MCB MCB is among the leading banks of Pakistan who has deposit base of Rs. 400 Billion and total assets over Rs.600 Billion. Built-in 1947, MCB soon earned the name of a solid and conservative financial institution controlled by the expatriate executives. In 1974, MCB was nationalized.The Bank has a customer base of approximately 4 million, a nationwide distribution network of over 1,150 branches and over 600 ATMs in the market. MCB Bank Limited which was previously known as Muslim Commercial Bank Limited is not an overnight success story. It was integrated by the Adamjee Group on July 11, 1947 under the Indian Companies Act, VII of 1913 as a private limited company. The bank was established with a view to provide banking facilities to the business people of the South Asia. After the partition of the Indo-Pak subcontinent, the bank moved to Dhaka from where it commenced business in August 1948. In 1956, the bank shifted its registered office to Karachi. Thus, the bank inherits a 60 years legacy of belief of its customers. MCB was the first bank which is privatized in 1991 the bank was purchased by Nishat Group. Nishat Group is one of the leading business groups in Pakistan.http://www.bankalfalah.com/images/man7.jpg Mian Mohammad Mansha is the Chairman of the group he has played active role in success of MCB. In acknowledgment of Mr. Manshas contribution, the Government of Pakistan has awared him with Sitara-e-Imtiaz, which is one of the most prestigious civil awards of the country. 1.2 OBJECTIVES OF MCB C:Documents and SettingsAdministratorMy DocumentsMy PicturesMission_Insert_globe.jpg 1.2.1 VISION STATEMENT To be the leading financial services provider, partnering with our customers for a more prosperous and secure future 1.2.2 MISSION STATEMENT We are a team of committed professionals, providing innovative and efficient financial solutions to create and nurture long-term relationships with our customers. In doing so, we ensure that our shareholders can invest with confidence in us. 1.2.3 CORE VALUES OF MCB The core values of MCB are as fallows 1.3 ORGANIZATIONAL STRUCTURE For successful handling of the branches, MCB has been categorized into three segments with different people handling each category. These categories are: Corporate Banking Commercial Banking Consumer Banking 1.3.1 ORGANIZATIONAL STRUCTURE OF MCB SEGMENT WISE MANAGEMENT OF MCB MIAN MOHAMMAD MANSHA CHAIRMAN S.M. MUNEER V CHAIRMAN MOHAMMAD AFTAB MANZOOR C EXECUTIVE TARIQ RAFI DIRECTOR SHEIKH MUKHTAR AHMED DIRECTOR MOHAMMAD ARSHAD DIRECTOR SHAHZAD SALEEM DIRECTOR RAZA MANSHA DIRECTOR SARMAD AMIN DIRECTOR MIAN UMER MANSHA DIRECTOR OVERSEAS BRANCHES MCB has seven overseas branches furthermore, the bank has some proposals under consideration to open more branches in some European countries and as well as in Japan china TOTAL NO OF BRANCHES 7 COLOMBO 1 MARDANA 1 PETTAH 1 OBU BAHRAIN 1 WELLAWATTE 1 EPZ 1 KANDY 1 1.4 PRODUCTS AND SERVICES OF MCB PHONE BANKING MCB SMART CARD MOBILE BANKING MCB TRAVELLER CHEQUES SMS BANKING MCB MONEYGRAM CORPORATE FINANCING MCB INVESTMENT BANKING MCB FULL DAY BANKING MCB TRANSACTION BANKING MCB LOCKERS MCB SAVING 365 ACCOUNT MCB REMIT EXPRESS MCB SAVING XTRA ACCOUNT MCB ISLAMIC BANKING MCB CURRENT ACCOUNT MCB INTERNET BANKING MCB BUSINESS ACCOUNT MCB EASY BILL PAY MCB FOREIGN CURRENCY ACCOUNT MCB CAR 4 U MCB WORKING CAPITAL MCB ATM MCB DIMINISHING MUSHARIKA(NEW) MCB VISA PLATIUM MCB GURANTEE(NEW) MCB PRIVILIGE BANKING MCB ISTISNA POST SHIPMET(NEW) MCB BANCASSURANCE MCB DREAM WEDDING MCB RETIRE EASY MCB PROTECTION PLAN MCB LIFE PARTNER MCB DYNAMIC CASH FUND MCB KHUSHALI BACHAT ACCOUNT MCB BASIC BANKING ACCOUNT MCB PRIVATE LIMITED ACCOUNT MCB PUBLIC LIMITED ACCOUNT 2. LEARNING AND EXPERIENCE 2.1 INETERNSHIP SELECTION AND RATIONALE FOR SELECTION Internship training program during Master in Business administration Program is necessary for the degree of MBA as per HEC requirement. It is compulsory for me to do internship of about 6 to 8 weeks in any organization. I have chosen the banking sector because I want to gain the practical knowledge about the finance and its in my priority to get the job in bank and its also relevant to my area of interest and specialization. I choose MCB because of its prestigious name and reputation. Another solid reason of choosing MCB is that my Uncle is also working in MCB, so I have a reference too. 2.2 INFORMATION ABOUT MY BRANCH I did my internship in MCB Morgah, Rawalpindi whose branch code is (1389).This branch is previously known as Al-Shifa Branch because this branch is previously in Al-Shifa Eye Hospital recently it was shifted out of the hospital to main Morgah Chowk. This branch is not a very big branch having only four main departments. This is ONLINE branch but have no ATM is installed on it. Its main account holders include Pakistan Oil Field, Fauji Foundation University it has both students fees bill account and faculty accounts. 2.2.1 MANAGEMENT OF MY BRANCH Mr. ABDUL GHAFOOR BRANCH MANAGER Mr. BASEER NASIR OPERATIONAL MANAGER Mr. HAMMAD CLEARING OFFICER Mr. MOHSIN CASH OFFICER Mr. MANSOOR-UL-HASSAN MARKETING OFFICER Miss BEENISH G/L OFFICER Mr. ARSHAD SECURITY GUARD 2.2.2 DEPARTMENTS IN WHICH I WORK I did internship in the MCB online branch for the period of 2 months. During the internship, I have worked at different departments, which are as follows, Customer Service Department Clearing Department Remittance Department Cash Department. 2.2.3 MY JOB DISCRIPTION My job is to assists the staff members of the branch at different positions. I have not given any separate job and no separate task has been assigned to me. I helped the staff in the routine matters like filling of different forms, cheque filling, photocopying, opening of an account, stamping on vouchers etc Bank is a very difficult type of organization and a very sensitive place to work; confidentiality and trust is essential. That is the reasons due to which many areas are still reach less for internees like cash operations, computer operations and issues like that. 2.3 DETAILS OF TRAINING DEPARTMENT WISE 2.3.1 CUSTOMER SERVICE DEPARTMENT In this department I was under the supervision of Mr. Mohsin, who is Customer Relational Officer. In this department Mr. Mohsin has taught me how to deal with the customers, how to fill the account opening forms, KYC forms and to check the balance from the SYMBOL software though I am not allowed checking the balance because of secrecy problems. LEARNING TASKS PERFORMED IN CUSTOMER SERVICE DEPARTMENT: The major task performed by me in this department is that I have opened the accounts of faculty members of FAUJI FOUNDATION UNIVERSITY by personally visiting the university. I have learnt about the opening of an account, the documents required for the opening of the account i.e Personal ID card, Next of kin ID card, valid mailing address, Salary slip in case of salaried person, NTN in case of business account etc I have come to know about the nature of different accounts and come to know that which account is suitable for which type of the customer like BBA account for salaried persons. How to communicate with the customers and tell the customer about his/her quires and tell the customer about the new products and services offered by the bank. I have learnt how to check the balance from the SYMBOL software though I am not allowed to check the balance in the absence of CRO. How to write a cheque, fill the deposit slip for the cheque and to fill the form for the ONLINE transfer of fund. How to tell the balance on the telephone after proper verification. How to reactivate the Dormant Account. I have learnt about the procedure for the issuance of ATM card. How to maintain the ATM cards in proper order. 2.3.2 CLEARING DEPARTMENT In clearing department I worked under the supervision of Mr. Hammad and learned a lot from him I have learnt about the inward and outward clearing. 2.3.2.1. MEANING OF CLEARING In clearing the banks exchange cheques and other negotiable instruments drawn on each other within a specific area and in this manner safe payment for their customers through the Clearing House at precise time in an well-organized way. 2.3.2.2 PARTIES INVOLVED IN CLEARING There are basically two parties involved in clearing. 1. NIFT: NIFT stands for National Institutional Facilitation Technologies. It is the facility given by the SBP to a private organization named NIFT. The duties of the NIFT includes, to collect the cheques, demand drafts, Pay orders and Travelers Cheques, etc. from all the branches of different banks within city through its carriers and send them to the branches for clearing. 2. CLEARING HOUSE: It is a place where cheques are presented, collected from the bank branch. It is one of the services provided by NIFT to other commercial banks. NIFT acts as a clearinghouse. 2.3.2.3. TYPES OF CLEARING: There are basically two types of clearing. OUTWARD CLEARING: In outward clearing when cheque is received two copies of voucher are prepared, one c opy and instruments along with clearing stamp, realization stamp, add list and two vouchers of clearing abstract are sent to NIFT INWARD CLEARING: In Inward clearing instruments received from NIFT are posted in Computers after checking. 2.3.2.4. INSTRUMENTS USED FOR CLEARING Following are the Instruments used in clearing department. Transfer, Transfer Delivery, Clearing, Cheque collection Pay in slip. 2.3.2.5. DIFFERENT REASONS OF CHEQUES DISHONOUR FROM CLEARING In inward clearing sometimes cheques are not passed due to some reasons then cheques are sent back to NIFT along with cheque return memo. Some of these reasons are Cheque is returned because some time it is incomplete Cheque is returned if the clearing stamp is required. One another main reason of cheques return is incompleteness or difference in Drawers sign from specimen One reason of returning of cheque is that drawer stop the payment. Cheques are also returned because of insufficient funds etc. LEARNING IN CLEARING DEPARTMENT: My learning in clearing department was of following things: I have learnt about the clearing procedure, types of clearing inward outward clearing. I have learnt how to check the cheques. I have learnt the different reasons of returning of cheques from NIFT. I have learnt how to prepare the sheets for clearing. I have learnt how to maintain clearing register. I have also learnt about the instruments used in clearing. I have come to know that the cheques are cleared on the next day. Once the NIFT department collect the instruments, any instruments received after that will be cleared after two days. 2.3.3 REMITTANCE DEPARTMENT Bank Alfalah Remittance 2.3.3.1 MEANING OF REMITTANCE: Remittance is the transfer of resources from one place to another or from one person to another. It is an important facility provided by the banks to its customers as well as to its non-customers. Since it is not a free service it is a source of income for the bank. In Morgah branch the head of Remittance Department is Mr Hammad. 2.3.3.2 PARTIES INVOLVED IN REMITTANCE The following four parties are involved in remittance are Remitter Remittee Issuing bank Paying bank 2.3.3.3. TYPES OF REMITTANCE: Remittance is classified into following four types INWARD REMITTANCE: The instruments received for payment OUTWARD REMITTANCE: Instruments issues to the responding branches. INLAND REMITTANCE: Those instruments which are issue within the country. FOREIGN REMITTENCE: Instruments issue from one country to another country. 2.3.3.4. INSTRUMENTS USED IN REMITTANCE: Demand Draft (DD) Telegraphic Transfer (TT) Pay Order (PO) Call Deposit Receipt (CDR) Rupees Traveler Cheque (RTC) MY LEARNING IN REMITTANCE DEPARTMENT: I have learned the following tasks in this department, My learning includes how to fill the forms of TT, DD, MT etc. I have worked during the Holy month of Ramzan. Zakat is deducted in this month so the bank gives the facility of CDR to its loyal customers who dont want to give zakat. I have also learnt how to make (CDR). I have learnt about the different instruments used in remittance. I have come to know about the different types of remittance. 2.3.4 CASH DEPARTMENT C:Documents and SettingsAdministratorMy Documentsdollar-pakistan.jpg The cash department is the most important and confidential department of the bank. In cash department both cash deposits and withdrawals go side by side. In this department I havent perform any task but I have learnt different thing about this department. This department is involved in two activities Cash Deposits and Cash payments. The officers in this department are called tellers and there are two tellers in Morgah branch Mr. Ahsan and Mr. Sabir. The Books maintained in the cash department are as fallow Cash Receipt Book Cash Payment Book Cash Balance Book MY LEARNING IN CASH DEPARTMENT I have not performed any task in this department but my learning in cash department includes In this department I come to know about the Strong Room. Strong room is the room where cash is deposited and stored. The keys of this room are kept by Manager, Operational Manager and the cashier. MCB has three categories of cash which are Sorted Cash, Soiled Cash and Unsorted Cash. Sorted cash is issued to the customer, soiled cash is basically destroyed cash which is not issue to customer but sent to state bank for reissuance. Every Bank has a cash limit which it can store after banking hours like in Morgah branch cash limit is 5 Millions. This amount of cash is insured by the state bank. I have learnt to fill the deposit slip and how to write a cheque for cash withdrawal. The cheque books are kept in the strong room. Internees are not allowed to go in this room. SWOT ANALYSIS OF MCB C:UsersusmanDesktopswot_img2.gif 2.3.1 INTERNAL ANALYSIS OF MCB Internal analysis of the MCB is the analysis of its strengths and weaknesses. MCB can enjoy Competitor advantage on other by increasing its strength and by making strategies to minimize its weakness; Following are the main strengths and weaknesses of MCB. STRENGTHS OF MCB: Strength can be defined as an area where a company is best at doing something as its competitors do. MCB enjoys the following strengths MCB was the first privatized bank because of which it has competitive advantage over other nationalized banks as it is free to make any market oriented strategy without political and government pressure. MCB is that it is the oldest private bank that has more than 1100 branches with online branches approx 650. It is the third largest bank in Pakistan. MCB is a well traditional bank who has a long record of over 60 years of experience and profitable operation. In MCB the default rate of the customers are very low than other banks like (The bank of Punjab) etc. MCB was the first bank who introduced e-banking and its Traveler cheques have been market leader for the past seven years MCB has cope with the challenges of latest technology by introducing the products like Virtual banking, Mobile banking etc. MCB has been updated with the market. MCB have diversification of products and services for every type of customers like Privilege account, Debit card, Visa card, Car financing ,Agriculture financing etc MCB invest large about of money on training and development of employees so as to make them talented enough to cope up with the upcoming challenges. MCB has the competitive advantage on the other banks because of its reputation as Award Winning Bank. MCB win the award of Best Domestic Bank in 2000 and 2001 by euro money. MCB now make a contract with Cirrus who is a subsidiary of MasterCard. This contract with Cirrus will enable the ATM card holder to use his account even when he is out of the country. MCB have faster banking services that are making it more prominent in the banking industry especially in Operations and Foreign exchange. The customer prefers this bank not only because of its faster speedy service rather due to reasonable service charges. MCB not only provides high quality services but it also look for the comfort and ease of the clients, MCB always preferred their customers. WEAKNESS OF MCB: Weakness is defined as an area in a company where the company is not as good at doing something as its competitors do. MCB has the following weaknesses In MCB most of the employees lack administrative training as they are not properly educated. Due to seniority, they have moved up to the Grade-I, II or III positions having hardly masters degrees. Most of the senior staffs are computer shy and unable to operate the computers because of which they cannot apply the modern and innovative techniques of management in decision making. The advertisement campaign of MCB is very weak or you can say you hardly see any advertisement. They have to focus on this aspect as electronic media make great impact on the customers mind as the latest marketing campaign of HBL in which they have used a very famous character of Mr Bean. MCB should advertise about their products so that customer gets aware about their products. As recently MCB become Centralized which have positives as well as negative aspects as now for account opening form is sent to Head Office Karachi because of which customers have to wait a lot and the account opening procedure become so much tougher that customers prefer to open their accounts to other banks whose account opening procedure is easier. Another weakness of MCB is the Favouritism and Nepotism in recruitment or you can say it is the weakness of almost every organization in Pakistan but for betterment of MCB they have to recruit the employees on the basis of merit. The overseas branch network of MCB is limited. It has only seven overseas branches whereas HBL has twenty overseas branches and NBP has fifteen overseas branches so MCB has to open more branches so as to compete with its competitors. The employees in MCB are not satisfied with the reward system. Rewards should be given after the performance appraisal. Employees of MCB at branch level are not rightly motivated to do their work with full concentration they take the all routine activities as a boring job. The ATM network of MCB is largest ATM network in Pakistan but still there are certain areas that dont have the ATM. Most of the branches of MCB are computerized but still there are some important branches that dont have computers. The software used by MCB for online purpose is SYMBOL which is excellent but sometime because of link down or disconnection many customers face problems. Another main issue which the employees of MCB face is regarding the work timing. On record the work time is from 9 to 5 but officially they usually go home after 7 or even after 8 because of which their productivity decreases. There is no separate time for launch because of which the employees health and efficiency decreases. 2.3.2 EXTERNAL ANALYSIS OF MCB MCB has to monitor its environment constantly to cope up with new developments and changes in the environment. A change in the external environment may be either an opportunity or threat. In either case the MCB has to properly use it strengths to avail the opportunities and avoid or minimize the off-putting effects of threats. Following are the main opportunities and threats of MCB. OPPURTUNITES OF MCB: In MCB context following are the opportunities MCB have MCB can boost its Rupee Travellers Cheques (RTCs) sales by searching for new market segments. MCB can launch new debit card system or can convert the existing ATM cards into a complete debit card. Leasing sector in Pakistan is growing rapidly for the last three to four year which gives the bank an opportunity to go ahead in this area. MCB can go for the new products launch by different banks like HBL ATM bill payment, UBL Omni Dukan, UBL Business Partner, UBL Selah Mila etc MCB can open new overseas branches to expand its branches and operations to compete with its competitors. MCB can finance to small industries and handicrafts industries and can launch more effective and new well managed online banking system. MCB can also increase Islamic banking to boost the business of the bank. MCB can also go for the student finance service and it can also introduce mobile ATM. THREATS OF MCB: Threat can define as a change in external environment which if not met with proper strategies will result in loss of revenues. In the context of MCBs external environment the following potential threats exist MCB greatest threat is from other private commercial banks with sound success e.g. UBL, Alfalah, and HBL etc. The threat which every organization including MCB in Pakistan is facing is of the political and economic instability. Changes in the government policies have badly affected the banking business as the banks have to wait to get permission of state bank. The war against terrorism has negatively affect Pakistans economy, which may affect MCB. Another threat for MCB is from the prosperous foreign banks. MCB have to upgrade its system and should launch new and innovative products so compete with its foreign competitors. Pakistan is an Islamic state where mostly people are Muslims and are abide by the religious laws which dont allow them to use some features of banks like Interest on deposits so they dont prefer banking culture. The new product like UBL Selah Mila is a great threat to MCB as they are giving discounted mark ups to those customers who have good credit history and trying to get the customers of MCB. The decrease in the purchasing power of the customers in the current economic situation affects the banking sector too much and the result is the low investment from the investors in new projects. RECOMMENDATIONS Recommendations are basically pinning out the weaker areas of the organization and develop strategies to overcome these weaker areas by giving suggestions. After working as an internee in MCB for the period of two months I am able to make the following recommendations for the bank. The most important area where MCB has to improve is its advertisement. MCB should give proper advertisement of its products extensively to create awareness about the products and to capture the large market share. MCB should decorate the branches as the most of the modern banks attract customers with their modern office looks and fresh environment. MCB should recruit the applicants on the basis of merit and skills. The HR department of MCB should not recruit the applicants on the basis of Favoritism and Nepotism. HR department of MCB should give proper training to its employees so that they can cope up with the future challenges and they should arrange different workshops for the employees on better communication of staff with customers. In MCB training should be provided with job rotation so as to make the employees talented enough to do others work in case of emergency. MCB should introduce the new, better and transparent reward system because it is very important requirement in order to reduce the problems regarding employee retention and employee motivation. MCB should announce the proper time for Launch Break, so that the employees do their work more efficiently. The staff should be given some sort of decision making authority that enables the employees involvement and boosts employees trust and confidence. MCB should also introduce new and innovative products so as to compete with its competitors. ATM machine must be maintained accurately to make it more convenient for the customers and to decrease the work load of the employees especially in the salary days. MCB should solve the problems regarding the link down and disconnection of SYMBOL software in order to provides more convenience to customers. The employees of MCB need more computer training. CONCLUSIONS MCB is using the SYMBOL software which is very efficient. The computerized branches have enhanced the performance of the bank. The bank provides a favorable environment for career growth. The bank gives too low rate of interest on deposits because of which customers are shifting to other banks. Recently MCB bank has implemented the centralized system which decreases the efficiency because of delay in work and low employee involvement. The procedure for the accounts opening is too lengthy as now forms are sent to Karachi Head office for approval. The large branch network, ATM installation and diversified products provide the bank a competitive advantage. The main focus of the bank is their customers and they are providing the customers different diversified products with minimum service charges. Finally I concluded that MCB is the very good organization for the long carrier working. The branch officers are very efficient, skillful, loyal and competent. The officers of my branch are very hard working usually they work more than their working hours which show their loyalty and commitment towards MCB. I found myself very lucky to work with one of the prestigious bank and to get the practical knowledge about MCB and its present scenario. It was a very challenging and informative experience. I came to know about the working of the banking sector and whatever I have learned was very enlightening. I come to know many things like opening of an account, closing of an account, how to active the dormant account, about the clearance and remittance procedure etc. I came to know the actual working of bank and whatever I studied in the university was a great help and I was able to apply my theoretical knowledge by implementing it during the internship.

Louisa May Alcott-Term Paper Essay

Many authors use experiences from their life as a guide to their writing. It’s a way to express their feelings and emotions, and it’s something in which they can be passionate. Writers and authors think on a different level than anyone else. They are constantly thinking of different ideas for novels, poems or stories. The best writing comes from those who use their own lives as a basis for their writing. They know what to write about and how to describe it perfectly. The best thing about writing from experience, I think, is that, since it’s still a fictional story, you can have an idea about what you want to write about, but you’re still able to add the interesting and fun details you want to. I believe that Louisa May Alcott has written from her own life experiences. In Eight Cousins, Rose Campbell’s father passed away and she went to live with two of her aunts and her uncle, closely surrounded by her seven male cousins, as well as their mothers. She was a sickly girl and the only cure her uncle could think of was to get active, whether it was considered ladylike or not. When the two first met, he immediately got her to be outside more and to spend a little less time thinking about her health. Alcott was perceived as a tomboy and would often play outside, climbing trees or running around. She had a boy neighbor, about her age, with whom she would often play. The two were almost inseparable for a while, and he was described by Alcott as the brother she always wanted. Continuing in Eight Cousins, Rose befriended the maid of the household, Phebe, and eventually adopted her as her own sister. Rose believed in a good education, as did Alcott, and would teach Phebe all sorts of different school subjects on her own time. Rose was well educated in Latin and loved to read. She very much enjoyed school, and was extremely smart, though most of the young women in her time weren’t educated. Both Rose and Phebe looked forward to the times when they would get to study together. Phebe was never educated before, though she wished to be, and really appreciated Rose for teaching her. â€Å"For women such as Alcott, the world in which they live included women who needed to move beyond the traditional domestic ideal.†(â€Å"Unsexed†) Rose was part of the family living in a house with a maid. She was expected to clean up after herself, as was everyone else, but she went beyond that, offering to cook or clean, even when the help wasn’t asked of her. She made sure she was educated and healthy, yet still humble at the same time. Rose always wanted to help. In Eight Cousins, it was prominently noted that once Rose went to live with her aunts, uncles, and cousins, there was a major improvement in her. â€Å"In an era when women had few options for earning money, Alcott determined to overcome her family’s poverty through her prolific writing.† (â€Å"Louisa† 3) Alcott’s family struggled when it came to money, but after moving several times, things got a little easier, especially when Alcott herself started making money on h er works. â€Å"In the later juvenile novel Rose in Bloom, the theme of women’s rights is interwoven throughout the lives of its characters.†(â€Å"Louisa† 3) Alcott never married, and part of the reason was that she didn’t want to give up her independence. This was an era where women weren’t given as much respect as men, and hardly had any freedom for themselves. Alcott was very much a pro-women’s rights advocate. She did everything she could to try and get a say in society. She joined clubs and groups, and protested against the treatment women were given. â€Å"Alcott was always a strong advocate for social reforms including abolition, prison reform, and temperance, but her primary efforts were directed towards the cause of women’s suffrage.† (â€Å"Louisa† 3) In Rose in Bloom, Rose returned from a two year voyage overseas and decided that she was going to leave her mark in this world. She was a wealthy girl, so she used a lot of her money to open up homes for women and children in need. Rose too believed that women deserved an equal say in this world. â€Å"Her juvenile stories emphasize self-sacrifice and devotion to duty.†(â€Å"Louisa† 2) â€Å"Such novels have remained extremely popular for over a century† (â€Å"Louisa† 1) Alcott was a classic writer and she used her writing as a way to speak up for herself. Both Eight Cousins and Rose in Bloom can be considered almost auto-biographical, but her main story that related to her own life was Little Women, for which Alcott is most famous. Little Women was about four girls who went through their life experiencing different events along the way. When Alcott was writing, she received a request from her publisher to write a novel about a typical American girl. She was skeptical at first, but then agreed. Alcott used herself, as well as her three sisters, as her inspiration for the four main characters. â€Å"The heroine of Little Women, for example, is a rebellious young woman who strives for independence and personal achievement as a writer, but ultimately modifies her dreams when she gets married- a fact that has caused this novel to be regarded as antifeminist by some critics.†(â€Å"Louisa† 1) Although not all of the things that happened in the book happened to her, many of the events did occur in her own life. â€Å"A prominent theme in much of Alcott’s fiction is the conflict experienced by women who must choose between individuality and the bonds of family responsibilities and social traditions.†(â€Å"Louisa† 1) Alcott went beyond what was expected of her and chose to be an individual. She didn’t appreciate how women were treated, so she stood up for herself and used her books and writings to tell about it. â€Å"Her subversive sensational stories not only defied 19th-century values of womanhood, but also rebelled against the teachings of her father, Bronson Alcott, who believed in traditional ‘femininity’ and sentimentalism, in a search for human perfectionism.†(â€Å"Louisa† 2) Alcott truly used her life and feelings as her basis for writing, which is evident in her books. I believe that is why she turned out to be such a great writer. She wrote from her heart and wasn’t afraid to let people know who she really was. WORKS CITED Alexander, Lynn. â€Å"Unsexed by labor: middle-class women and the need to work.† bNet. N.p., n.d. Web. 18 May 2011. . Ditchfield, Christin. Louisa May Alcott: Author of Little Women. Scholastic Inc., 2005. Print.